Returns & Exchanges

At Found by Maja, we want you to be completely satisfied with your unique finds. If an item doesn't meet your expectations, you may return it within 14 days of delivery for a refund or store credit.

1

Initiate Your Return

Contact our concierge team at support@foundbymaja.com with your order number and the items you wish to return to receive a Return Authorization.

2

Secure Packaging

Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, or arrange for a pickup at your convenience.

4

Refund Processing

Once our team inspects the returned merchandise, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing